Come join Angel’s Support Team!
We’re looking for a friendly people-person to join our client-support team. If you possess endless enthusiasm to learn, teach and serve others, then this could be the opportunity for you!
Angel’s ideal Support Technician
Our super-friendly no-nonsense approach to support is one of the many reasons our customers enjoy using Angel Solutions products. We don’t keep clients waiting and always do our best to provide easy-to-understand guidance and instruction to our customers, as well as innovative solutions to make their work processes easier.
YOU ARE HELPFUL
As a Support Technician at Angel Solutions, you will be a key contact point for our software users via telephone, email and live-chat. You’ll need technical skills, to be comfortable using a range of web browsers, and be able to take a methodical, calm and patient approach to problem-solving.
YOU ENJOY VARIETY
Your role will cover a wide range of activities — You might find yourself reporting bugs to our testing team, walking customers through an aspect of the our software over the phone, writing How-to help guides, managing databases, or writing SQL scripts all in a single day!
YOU ARE A TEAM-PLAYER
At Angel Solutions, we have a culture where everyone pitches in and helps each other. Therefore, this role — as with most — will include cross-team working and various internal tasks to serve staff and wider business goals. You may even have skills to offer that we didn’t know we needed!
If this sounds like an environment and role you could thrive in, please read through the job description for more details on what we’re looking out for.
HOW TO APPLY
If you think you have the right skills and want to be part of Team Angel, then send your CV with a brief covering letter to firstname.lastname@example.org. Make sure you tell us why you think you’re suitable and what makes you stand out!
Please also include the job code ST2016 in the email subject and let us know where you heard about this job.
If we think you’re a suitable candidate, we’ll call you on the phone for a chat about your CV and experience. We may even invite you to visit our Circus-themed offices!
It’s important to us that any new Angels fit with our culture. So, don’t forget to take the time to look through our website and social media profiles to find out more about who we are, what we do and why Angel Solutions is such a unique and enjoyable place to work!